Privacy Policy

Data Controller Information

This privacy policy explains how infrahubluae d.o.o. ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or use our construction analytics services. infrahubluae d.o.o. is the data controller responsible for your personal information.

Company Details:
infrahubluae d.o.o.
Litostrojska cesta 30, 2087 Maribor, Slovenia
Registration Number: 3698521475
VAT Number: SI36857429

Data Collection

We collect personal data that you provide directly to us and automatically through your use of our website and services. The data we collect includes:

Information You Provide

When you contact us, request information, or use our services, we may collect your name, email address, phone number, company name, job title, and any other information you choose to provide in contact forms, enquiry submissions, or during consultations.

Automatically Collected Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website information through cookies and similar technologies.

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including:

• Responding to your enquiries and providing customer support
• Delivering our construction analytics services and maintaining client relationships
• Sending you relevant information about our services, updates, and industry insights
• Improving our website functionality and user experience
• Complying with legal obligations and protecting our legitimate interests
• Analysing website usage patterns to enhance our services and content

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications or cookie usage
• Contract: When processing is necessary for performing our services or entering into a contract with you
• Legitimate Interest: For business operations, website analytics, and improving our services
• Legal Obligation: When required to comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following limited circumstances:

• With trusted service providers who assist us in operating our website and delivering our services
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions and enquiries: 3 years from last contact
• Client project data: 7 years after project completion for business records
• Website analytics data: 26 months as per Google Analytics retention settings
• Marketing consent records: Until consent is withdrawn plus 3 years for compliance

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Privacy Contact:
Email: privacy@infrahubluae.world
Phone: +386 27198728
Address: infrahubluae d.o.o., Litostrojska cesta 30, 2087 Maribor, Slovenia

Supervisory Authority

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with applicable laws. In Slovenia, you can contact:

Information Commissioner of the Republic of Slovenia
Website: www.ip-rs.si

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.